After Sales

World-class service and support

One of the biggest challenges that any production facility faces is downtime. That is why, every time an ENKOTEC machine is delivered, set up and tested by us, we also train your operators to make sure that they are fully capable of running it – and if need be, to carry out any required trouble-shooting.

ENKOTEC offers an extensive, worldwide after-sales program that includes quick supply of tooling and spare parts, as well as customized training programs and technical support at all levels.

In the unlikely event that you encounter problems with your ENKOTEC machinery, our technicians are always available by telephone or e-mail. In addition, all our customers get access to our exclusive Extranet. Here you can browse through detailed service manuals, tools and wear parts catalogs, operator video sequences and other useful support material.

We want to be perceived as a trustworthy partner and strive to deliver not only machines of unrivalled quality but also top-of-the-line customer service at every level. We are prepared to do anything in our power to ensure that your ENKOTEC machinery performs fully to your expectations – year after year after year…